Moore’s Plumbing & Septic

Moore's Plumbing presents a deeply divided picture across its review history. Professionalism is the most heavily flagged dimension, with multiple reviews describing no-shows, failure to follow up, disorganized credit card handling, verbal threats, and the owner sending harassing texts to a reviewer — serious conduct issues that drag the score down significantly despite some earlier positive men... Read more

Moore's Plumbing presents a deeply divided picture across its review history. Professionalism is the most heavily flagged dimension, with multiple reviews describing no-shows, failure to follow up, disorganized credit card handling, verbal threats, and the owner sending harassing texts to a reviewer — serious conduct issues that drag the score down significantly despite some earlier positive mentions of friendliness and responsiveness. Project completion is similarly mixed: several reviews praise fast diagnosis and completed work, but at least two reviews describe jobs that were never finished or callbacks that were repeatedly promised and never honored, and one review notes failure to clean up after work. Pricing received limited but mostly positive mentions, with one reviewer specifically noting Moore's came in with the best estimate among three competitors and honored an original quote even when the job proved more complex. Experience scores moderately well based on reviews praising knowledgeable diagnosis and effective repairs, though the pattern of no-shows and incomplete follow-through undermines confidence in consistent delivery. Read less