Blue Ridge Rooter

Kevin (Blue Ridge Rooter / Serve All LLC) earns strong marks across all four dimensions based on a consistent body of reviews spanning over a decade. Project completion is the highest-scoring dimension, with nearly every detailed review confirming jobs were finished fully, same-day responses were common, and cleanup was routinely performed. Experience scores are also high, with multiple reviewers ... Read more

Kevin (Blue Ridge Rooter / Serve All LLC) earns strong marks across all four dimensions based on a consistent body of reviews spanning over a decade. Project completion is the highest-scoring dimension, with nearly every detailed review confirming jobs were finished fully, same-day responses were common, and cleanup was routinely performed. Experience scores are also high, with multiple reviewers noting Kevin succeeded where other plumbers failed, and one detailed review praised his diagnostic instincts and technical depth. Pricing is viewed favorably by most reviewers, with one reviewer citing his rate as one-third of a competitor's quote, though one reviewer noted the cost was slightly higher than hoped. Professionalism scores are tempered by two explicit complaints about punctuality — one reviewer documented Kevin being 40 minutes late on one visit and 30 minutes late the next without proactive communication, which is a meaningful deduction given the weight of that feedback. Read less