Blacksburg Plumbing Heating & Electrical

This contractor shows a deeply mixed track record across all dimensions. Two reviews explicitly describe being told the company was 'too busy' and never receiving a callback, which is a serious and recurring professionalism failure — one from 2024 and one from 2019, suggesting this is a persistent pattern rather than an isolated incident. On the positive side, two reviews praise courteous, promp... Read more

This contractor shows a deeply mixed track record across all dimensions. Two reviews explicitly describe being told the company was 'too busy' and never receiving a callback, which is a serious and recurring professionalism failure — one from 2024 and one from 2019, suggesting this is a persistent pattern rather than an isolated incident. On the positive side, two reviews praise courteous, prompt, and skilled service, and one highlights an impressive diagnostic feat that two other plumbers failed to accomplish. Pricing received one strong positive mention and one negative mention (a $130 bill for zero resolution), resulting in a below-average pricing score. Project completion is significantly dragged down by two cases of unresolved work and abandoned customer relationships, which are among the most serious failure modes a contractor can exhibit. Read less