Red Rock Mechanical LLC

Red Rock Mechanical presents a deeply mixed picture across all four dimensions. Professionalism is the most heavily penalized dimension: a recurring and serious pattern of no-call no-shows, unreturned calls, ignored voicemails, and dismissive behavior from office contact Max is documented across at least 12 separate reviews spanning 2017–2024, dragging the score down significantly despite genuin... Read more

Red Rock Mechanical presents a deeply mixed picture across all four dimensions. Professionalism is the most heavily penalized dimension: a recurring and serious pattern of no-call no-shows, unreturned calls, ignored voicemails, and dismissive behavior from office contact Max is documented across at least 12 separate reviews spanning 2017–2024, dragging the score down significantly despite genuine praise for punctuality and courtesy in roughly 15 other reviews. Project completion is similarly split — several reviews praise timely, complete work, while multiple others describe abandoned jobs, unresolved repairs, worsening problems after service visits, and failure to honor callbacks or follow-through on quoted work. Pricing receives moderate marks: most reviewers who mention cost found it fair or competitive, but one reviewer was charged double the quoted amount and another describes a $146 charge for no work performed, and a disputed $300 rebate. Experience scores highest among the four dimensions, with multiple reviewers praising technician skill, diagnostics, and quality of workmanship — though at least two reviews describe botched installations (a minisplit system with persistent refrigerant leaks and a heat pump with improper electrical work) that temper this score meaningfully. Read less