Oakes Plumbing & Heating

Oakes Plumbing & Heating has an overwhelmingly negative review record spanning over a decade (2010–2024), with the dominant and consistent complaint being no-shows for scheduled appointments and complete failure to communicate via phone, text, or email. Professionalism is catastrophically low: across 46 reviews mentioning it, the pattern is near-universal — missed appointments, unreturned call... Read more

Oakes Plumbing & Heating has an overwhelmingly negative review record spanning over a decade (2010–2024), with the dominant and consistent complaint being no-shows for scheduled appointments and complete failure to communicate via phone, text, or email. Professionalism is catastrophically low: across 46 reviews mentioning it, the pattern is near-universal — missed appointments, unreturned calls, rude interactions, and broken promises. Project completion is similarly devastated, with dozens of reviews describing abandoned jobs, unfinished installations, leaking repairs never corrected, and permits left open for years. Pricing and experience scores are marginally higher only because a small number of positive reviews exist praising specific technicians (Kevin, Mike, Tyler) for competent and efficient work, and one reviewer noted pricing came in under competitors — but these positives are vastly outnumbered. The handful of 5-star reviews stand in stark contrast to the overwhelming volume of 1-star reviews and do not meaningfully offset the pattern of failure. Read less