Call The Whale

Both available reviews are strongly negative and recent (2024), painting a deeply concerning picture of this contractor. The first review indicates the business may have ceased operations in Rhode Island, leaving a customer with an unresolved warranty on a newly installed system. The second review describes serious misconduct including replacing parts without providing an estimate, significant ove... Read more

Both available reviews are strongly negative and recent (2024), painting a deeply concerning picture of this contractor. The first review indicates the business may have ceased operations in Rhode Island, leaving a customer with an unresolved warranty on a newly installed system. The second review describes serious misconduct including replacing parts without providing an estimate, significant overcharging on a gas valve installation, denial of a senior discount under questionable pretenses, misdiagnosis of the original problem, and refusal to honor the repair without additional charges. A second company ultimately fixed the issue for half the price, suggesting both poor workmanship and predatory pricing. With only two reviews available, a formal WW Score cannot be calculated reliably, but all available signals are severely negative. Read less