C & L Plumbing & Heating

Professionalism is the most-mentioned dimension across all three reviews and paints a deeply mixed picture: one positive experience with a responsive, on-time, courteous estimator is heavily outweighed by two strongly negative accounts — one describing a plumber who was rude, used profane language, blocked a guest's vehicle, and appeared to be under the influence, and another describing a cold a... Read more

Professionalism is the most-mentioned dimension across all three reviews and paints a deeply mixed picture: one positive experience with a responsive, on-time, courteous estimator is heavily outweighed by two strongly negative accounts — one describing a plumber who was rude, used profane language, blocked a guest's vehicle, and appeared to be under the influence, and another describing a cold and unfriendly phone receptionist. Project completion is concerning: the one negative service call resulted in no actual repair being performed despite the plumber spending time on-site, though the first reviewer's small job was completed promptly. Experience scores low due to the explicit account of a plumber diagnosing a toilet issue but leaving without fixing anything, suggesting either poor skill or poor effort. Pricing data is entirely absent from all reviews, so that dimension cannot be scored. Read less