B & B Hot Water Tanks

Only two reviews exist, making any scoring highly unreliable. The 2023 review raises a significant concern about responsiveness and capacity — the reviewer waited days for a callback only to be told there was a multi-week backlog of 40 customers, suggesting a serious availability and communication problem for a solo operation. The 2014 review is strongly positive, praising quick callbacks, timel... Read more

Only two reviews exist, making any scoring highly unreliable. The 2023 review raises a significant concern about responsiveness and capacity — the reviewer waited days for a callback only to be told there was a multi-week backlog of 40 customers, suggesting a serious availability and communication problem for a solo operation. The 2014 review is strongly positive, praising quick callbacks, timely service, and expert workmanship, but it is nearly a decade old and carries very limited relevance to current performance. Professionalism and project completion scores are pulled down by the more recent negative review, which is weighted more heavily per recency rules. Pricing and experience scores are based on a single older positive review and should be treated with extreme caution. Read less