Plumbing Utah

Plumbing Utah earns strong marks across all four dimensions, driven by a large volume of detailed, specific reviews praising prompt response times, courteous technicians, and thorough workmanship on complex jobs like water main replacements, leak detection, and repiping. Professionalism scores well but is tempered by two notable failures: a technician who never showed to an appointment (later reso... Read more

Plumbing Utah earns strong marks across all four dimensions, driven by a large volume of detailed, specific reviews praising prompt response times, courteous technicians, and thorough workmanship on complex jobs like water main replacements, leak detection, and repiping. Professionalism scores well but is tempered by two notable failures: a technician who never showed to an appointment (later resolved with apologies), a separate instance where Joey failed to follow up with a promised estimate, and a historical complaint about unavailability during a claimed 24/7 window. Pricing is the weakest dimension — while many reviewers note fair or competitive quotes and one reviewer explicitly praised the company for being less expensive than competitors, one detailed 1-star review from 2017 accused the company of significant overpricing on a small job, pulling the score down meaningfully. Project completion is strong, with multiple reviews confirming jobs were finished completely, follow-up visits honored, and a warranty honored 3.5 years after original work. Experience scores highly based on numerous specific accounts of skilled diagnostics, problem-solving on difficult jobs, and quality of finished work including concrete and sod restoration. Read less