Bess John Plumbing & Heating

The review set is small (3 reviews) and spans a wide date range from 2011 to 2017, with the most recent reviews being over 7 years old, severely limiting reliability. Professionalism is the most-mentioned dimension and is heavily dragged down by two 1-star reviews explicitly citing no-shows, failure to communicate delays, and disorganized scheduling under the current ownership. The single positive... Read more

The review set is small (3 reviews) and spans a wide date range from 2011 to 2017, with the most recent reviews being over 7 years old, severely limiting reliability. Professionalism is the most-mentioned dimension and is heavily dragged down by two 1-star reviews explicitly citing no-shows, failure to communicate delays, and disorganized scheduling under the current ownership. The single positive review from 2011 praises responsiveness and honesty, but it predates the reported ownership change and carries less relevance to the current business. Project completion is mixed — one reviewer cancelled before work began due to a no-show, while the 2011 reviewer reports successful completion of multiple jobs. Pricing and experience each have only one mention, both positive, but these are too sparse and dated to carry meaningful weight. Read less