A-1 Services - Saint George

A-1 Services earns strong marks across all four dimensions, driven by a large volume of recent reviews praising punctuality, responsiveness, and friendly technicians. Pricing scores are tempered by one explicit complaint of $1,300 charged to seniors for a water heater installation, which stands out sharply against the many reviews citing fair or below-expected pricing. Project completion is genera... Read more

A-1 Services earns strong marks across all four dimensions, driven by a large volume of recent reviews praising punctuality, responsiveness, and friendly technicians. Pricing scores are tempered by one explicit complaint of $1,300 charged to seniors for a water heater installation, which stands out sharply against the many reviews citing fair or below-expected pricing. Project completion is generally strong, but one review describes a job that was never completed — the crew visited, did minor work, then cancelled the scheduled follow-up, resulting in a $180 bill for roughly 10 minutes of work. Experience scores are solid, with multiple reviewers citing correct diagnoses after other companies failed, though two older reviews describe a technician who could not identify the problem and one who shrugged and left without helping. The negative reviews, while a minority, are specific and credible enough to prevent top-tier scores in any dimension. Read less