Stott Plumbing Heating & Air

Stott Plumbing shows significant inconsistency across reviews spanning 16 years. While technical expertise and workmanship are consistently praised (80/100), professionalism is undermined by recurring scheduling failures, cancellations, and poor communication (72/100). Project completion suffers from incomplete work, unresolved callbacks, and follow-through issues (68/100). Pricing is a major conc... Read more

Stott Plumbing shows significant inconsistency across reviews spanning 16 years. While technical expertise and workmanship are consistently praised (80/100), professionalism is undermined by recurring scheduling failures, cancellations, and poor communication (72/100). Project completion suffers from incomplete work, unresolved callbacks, and follow-through issues (68/100). Pricing is a major concern, with multiple complaints about excessive charges, hidden fees, and dramatic price gouging compared to competitors (62/100). The company demonstrates strong capability on complex jobs but weak operational execution and customer service, particularly when dealing with warranty claims. Read less