Smedley & Associates

Smedley's demonstrates strong professionalism with consistently praised technicians, responsive communication, and courteous service across 10 reviews. Project completion is solid but tempered by one significant failure (missed appointment, incomplete work) and one warranty labor charge complaint, bringing that dimension to 78.0. Technical expertise is well-documented with 8 mentions of skilled di... Read more

Smedley's demonstrates strong professionalism with consistently praised technicians, responsive communication, and courteous service across 10 reviews. Project completion is solid but tempered by one significant failure (missed appointment, incomplete work) and one warranty labor charge complaint, bringing that dimension to 78.0. Technical expertise is well-documented with 8 mentions of skilled diagnostics and quality workmanship. Pricing is the weakest dimension at 72.5—while most customers find value reasonable, two reviews explicitly cite higher-than-market costs and warranty labor charges that competitors cover. The company's family-owned reputation and willingness to stand behind work (free motor replacement after 3 years) adds credibility. Read less