Salt City Plumbing, Heating & Air

Salt City Plumbing demonstrates strong overall performance with a WW Score of 82.3, driven by consistently high marks in professionalism, project completion, and technical expertise. The company excels at punctuality, communication, and workmanship quality, with 42 mentions of professional conduct and 38 mentions of reliable project completion. However, pricing emerges as a notable weakness, with ... Read more

Salt City Plumbing demonstrates strong overall performance with a WW Score of 82.3, driven by consistently high marks in professionalism, project completion, and technical expertise. The company excels at punctuality, communication, and workmanship quality, with 42 mentions of professional conduct and 38 mentions of reliable project completion. However, pricing emerges as a notable weakness, with 11 mentions revealing significant concerns: three detailed complaints about estimates that were dramatically underquoted (400% variance), overcharging relative to market rates, and deposit refusal. While most reviews praise fair pricing, the severity and specificity of pricing complaints from dissatisfied customers materially impact this dimension. The company's responsiveness and technical skill remain strong assets. Read less