Mountainview Construction & Remodeling

The review set is deeply polarized: two positive reviews from 2012 praise Al May's pricing, communication, and follow-through, while three negative reviews from 2014 describe serious failures across nearly every dimension. Professionalism scores are dragged down significantly by repeated accounts of poor communication, failure to inform clients of decisions, refusing to take responsibility for def... Read more

The review set is deeply polarized: two positive reviews from 2012 praise Al May's pricing, communication, and follow-through, while three negative reviews from 2014 describe serious failures across nearly every dimension. Professionalism scores are dragged down significantly by repeated accounts of poor communication, failure to inform clients of decisions, refusing to take responsibility for defective work, and simply driving away without a word upon completion. Project completion is the most damaged dimension, with multiple reviewers describing incomplete or defective work, recurring problems after job completion, and work that had to be redone at significant additional cost to the customer. Workmanship quality is consistently criticized in the negative reviews, including improper installation methods, use of subpar subcontractors, and structural defects. Pricing receives a moderate score because even negative reviewers acknowledged low upfront prices, though several noted that the low price ultimately cost them more due to rework and poor outcomes. Read less