Bruce Plumbing & Heating

Bruce Plumbing & Heating earns strong marks for professionalism, with multiple reviewers praising responsiveness, same-day or rapid service, and the warmth of both office staff and field technicians like Charlie. Experience scores are solid, supported by reviews describing creative plumbing solutions, boiler diagnostics, and quality workmanship across a range of jobs. However, project completion i... Read more

Bruce Plumbing & Heating earns strong marks for professionalism, with multiple reviewers praising responsiveness, same-day or rapid service, and the warmth of both office staff and field technicians like Charlie. Experience scores are solid, supported by reviews describing creative plumbing solutions, boiler diagnostics, and quality workmanship across a range of jobs. However, project completion is meaningfully dragged down by one credible negative review describing recurring drain and faucet failures within a week of service, a $200 charge for a part available for $80, and a two-week wait for a callback — all serious red flags. Pricing is mixed: most reviewers found the company fair or even restrained in billing, but the one negative review raises legitimate concerns about overcharging and poor value. The overall picture is a generally well-regarded local plumber with a meaningful quality-control incident on record. Read less