Alpha Family Service

All three reviews are strongly negative, painting a consistent picture of serious failures across nearly every dimension. Professionalism is rated extremely low due to explicit complaints about unprofessional behavior, failure to clean up, poor communication, and abandonment of jobs. Pricing is flagged as a major concern, with multiple reviewers independently describing a pattern of repeatedly req... Read more

All three reviews are strongly negative, painting a consistent picture of serious failures across nearly every dimension. Professionalism is rated extremely low due to explicit complaints about unprofessional behavior, failure to clean up, poor communication, and abandonment of jobs. Pricing is flagged as a major concern, with multiple reviewers independently describing a pattern of repeatedly requesting more money without delivering corresponding progress or materials. Project completion is the most critically scored dimension, as two of three reviews describe work that was started and then outright abandoned — one reviewer waited from October 2022 to February 2023 with no resolution and exposed, leaking pipes. Experience received a marginally higher score only because one reviewer noted the contractor had done acceptable plumbing work in the past, but the observable workmanship on the reviewed job (a shower floor sloping to the corner rather than the drain) was poor. Read less