Thomas Plumbing & Affordable Drain Service

Thompson/Thomas Plumbing demonstrates solid professionalism and project completion capabilities, with multiple reviews praising punctuality, communication, and follow-through on work. Technical skill and workmanship are consistently rated well across jobs ranging from water heater installation to gas line work. However, pricing emerges as a significant weakness, with multiple customers reporting c... Read more

Thompson/Thomas Plumbing demonstrates solid professionalism and project completion capabilities, with multiple reviews praising punctuality, communication, and follow-through on work. Technical skill and workmanship are consistently rated well across jobs ranging from water heater installation to gas line work. However, pricing emerges as a significant weakness, with multiple customers reporting confusion about estimates, unexpected cost increases, and perceived overcharging relative to initial quotes. The company's score is further dampened by older review dates (most from 2011–2021) and two recent negative experiences (2024, 2022) involving quote manipulation and warranty claim handling that suggest potential service inconsistencies. Read less