Stellar Plumbing UT

Stellar Plumbing shows a deeply polarized customer experience. Negative reviews (3 of 6) consistently cite lack of thoroughness, incomplete diagnostics, and apparent reluctance to perform warranty work—suggesting systemic issues with service quality and follow-through. Positive reviews (3 of 6) praise owner Grant's responsiveness and problem-solving in emergency situations, but these do not offs... Read more

Stellar Plumbing shows a deeply polarized customer experience. Negative reviews (3 of 6) consistently cite lack of thoroughness, incomplete diagnostics, and apparent reluctance to perform warranty work—suggesting systemic issues with service quality and follow-through. Positive reviews (3 of 6) praise owner Grant's responsiveness and problem-solving in emergency situations, but these do not offset the pattern of incomplete work and poor diagnostic practices. Professionalism scores are dragged down by reports of minimal effort and quick departures without resolution. Project completion is particularly weak, with multiple customers reporting unresolved issues and the need for second opinions. The company appears to perform better on pricing transparency but this is mentioned in only 2 reviews. Read less