My Buddy The Plumber Heating & Air

My Buddy the Plumber earns strong marks across all four dimensions, with professionalism and experience being the most consistently praised attributes across a large volume of reviews. The vast majority of reviewers highlight punctuality, courteous behavior, shoe covers, clear communication, and technician-specific expertise. Pricing is generally viewed as fair and competitive, with multiple revie... Read more

My Buddy the Plumber earns strong marks across all four dimensions, with professionalism and experience being the most consistently praised attributes across a large volume of reviews. The vast majority of reviewers highlight punctuality, courteous behavior, shoe covers, clear communication, and technician-specific expertise. Pricing is generally viewed as fair and competitive, with multiple reviewers noting they shopped around and found MBTP to be the best value — however, a handful of negative reviews cite overcharging, misleading billing descriptions, and a deceptive membership subscription reactivation, which meaningfully drag the pricing score down. Project completion is strong overall but is penalized by a notable failure: one review describes a sewer line that was only 80% replaced with the remaining 20% failing a year later, and another describes a no-show appointment, an incomplete job, and a CO meter incident with no promised follow-through or refund. These are serious execution failures that prevent a higher score in this dimension. Read less