Drain Surgeons

Drain Surgeons shows a deeply polarized review pattern with 24 five-star reviews (mostly recent, 2024-2025) and 16 one-star reviews (spanning 2013-2021). Professionalism scores 68 due to mixed punctuality and communication issues—while many recent reviews praise on-time arrival and courtesy, older reviews document no-shows, rudeness, and poor responsiveness. Project completion scores lowest at 5... Read more

Drain Surgeons shows a deeply polarized review pattern with 24 five-star reviews (mostly recent, 2024-2025) and 16 one-star reviews (spanning 2013-2021). Professionalism scores 68 due to mixed punctuality and communication issues—while many recent reviews praise on-time arrival and courtesy, older reviews document no-shows, rudeness, and poor responsiveness. Project completion scores lowest at 58, with multiple documented failures including incomplete repairs, callbacks that weren't honored, and work that created new problems (mold, water damage). Pricing scores 65, with complaints of overcharging and lack of transparency offset by some reports of fair rates. Experience scores 72, reflecting genuine technical skill when work is completed, but undermined by diagnostic errors and refusal to troubleshoot. The stark recency divide suggests either significant operational changes or potential review manipulation. Read less