Total Home Services Of Utah

Total Home Services of Utah receives a critically low WW Score of 28.4, driven by severe and consistent failures across professionalism and project completion. Thirteen reviews explicitly document unprofessional behavior including rudeness, disrespect for customer time, poor communication, and unresponsiveness. Twelve reviews detail incomplete or failed project work, including multiple no-shows, u... Read more

Total Home Services of Utah receives a critically low WW Score of 28.4, driven by severe and consistent failures across professionalism and project completion. Thirteen reviews explicitly document unprofessional behavior including rudeness, disrespect for customer time, poor communication, and unresponsiveness. Twelve reviews detail incomplete or failed project work, including multiple no-shows, unresolved issues requiring repeat visits, and incorrect parts orders. While five reviews mention competent technicians with solid technical skills, this positive experience is vastly outweighed by systemic operational failures. The company demonstrates a pattern of billing disputes, failure to honor commitments, and lack of accountability. Only two positive reviews (both from 2021-2022) contrast sharply with fourteen negative reviews spanning 2019-2024. Read less