SOS Plumbing & Drain Service

SOS Plumbing demonstrates strong overall performance with particular strengths in professionalism and technical expertise. The company excels at punctuality, responsiveness, and courteous service, with many customers praising specific technicians like Paul, Greg, and Mike. Project completion is generally reliable, though some historical issues with incomplete diagnostics and miscommunications exis... Read more

SOS Plumbing demonstrates strong overall performance with particular strengths in professionalism and technical expertise. The company excels at punctuality, responsiveness, and courteous service, with many customers praising specific technicians like Paul, Greg, and Mike. Project completion is generally reliable, though some historical issues with incomplete diagnostics and miscommunications exist. Pricing is perceived as fair to reasonable by most customers, though some find rates higher than competitors. The primary concerns are isolated incidents of poor communication (water heater installation without clear consent, booties dispute) and occasional service quality gaps in drain cleaning and diagnostics. Read less