Service Experts

Service Experts demonstrates severe deficiencies across all dimensions. Professionalism is critically compromised by repeated no-shows, broken promises about arrival times, and complete lack of follow-up communication—six reviews explicitly document these failures. Pricing is a major complaint with multiple customers reporting excessive fees, inflated labor charges, and lack of transparency; one... Read more

Service Experts demonstrates severe deficiencies across all dimensions. Professionalism is critically compromised by repeated no-shows, broken promises about arrival times, and complete lack of follow-up communication—six reviews explicitly document these failures. Pricing is a major complaint with multiple customers reporting excessive fees, inflated labor charges, and lack of transparency; one customer paid $450 for a $20-40 part. Project completion is undermined by missed appointments, unresponsive management, and failure to honor service commitments. Technical competence is questionable, with at least one documented case of misdiagnosis (unnecessary system replacement when only a switch needed resetting). The company appears to prioritize sales over service delivery. Read less