Super Plumbers

Super Plumbers demonstrates strong technical expertise and generally professional individual technicians (particularly Matthew, Matt Good, Adam, and Brandon), with many customers praising punctuality, knowledge, and courteous demeanor. However, the company is significantly undermined by persistent pricing concerns—multiple customers report being overcharged, misdiagnosed to justify inflated bill... Read more

Super Plumbers demonstrates strong technical expertise and generally professional individual technicians (particularly Matthew, Matt Good, Adam, and Brandon), with many customers praising punctuality, knowledge, and courteous demeanor. However, the company is significantly undermined by persistent pricing concerns—multiple customers report being overcharged, misdiagnosed to justify inflated bills, or charged excessive fees for simple fixes. Project completion issues are notable, with several customers reporting incomplete repairs requiring callbacks, misdiagnosis of problems, and refusal to warranty work. The company shows a troubling pattern of defensive behavior when customers complain, with some reviews alleging the company accused customers of extortion or lying. While recent reviews (2024-2025) are predominantly positive, older reviews reveal systemic issues with billing practices and follow-through. Read less