Steele Plumbing Company

Allen Steele Plumbing shows severe and consistent deficiencies across all dimensions. Professionalism is critically undermined by documented rudeness from office staff (yelling, hanging up on customers) and poor communication during scheduling. Project completion is the most damaging area, with multiple reviews describing incomplete repairs, failed installations requiring callbacks, and refusal to... Read more

Allen Steele Plumbing shows severe and consistent deficiencies across all dimensions. Professionalism is critically undermined by documented rudeness from office staff (yelling, hanging up on customers) and poor communication during scheduling. Project completion is the most damaging area, with multiple reviews describing incomplete repairs, failed installations requiring callbacks, and refusal to stand behind work. Technical competence is questionable, evidenced by misdiagnosis of plumbing issues and improper installation techniques. While two older positive reviews (2013, 2023) praise fair pricing and prompt service, they are heavily outweighed by five recent negative reviews (2024, 2019, 2017) documenting serious failures. The 2024 review describes shoddy shower work with incorrect adhesive application; the 2019 reviews detail multiple failed toilet installations and defensive, hostile responses to legitimate complaints. Read less