Rub A Dub Plumbing

Rub-A-Dub Plumbing receives consistently mixed-to-negative feedback across most dimensions. Professionalism scores moderately because many reviewers acknowledge courteous, friendly, and punctual technicians — particularly Aaron Trapp — but this is undercut by multiple accounts of poor communication, an insulting office manager response, and failure to follow through on callbacks. Pricing is th... Read more

Rub-A-Dub Plumbing receives consistently mixed-to-negative feedback across most dimensions. Professionalism scores moderately because many reviewers acknowledge courteous, friendly, and punctual technicians — particularly Aaron Trapp — but this is undercut by multiple accounts of poor communication, an insulting office manager response, and failure to follow through on callbacks. Pricing is the most severely penalized dimension, with a large majority of reviewers explicitly calling out excessive, opaque, or gouging prices — including charges far above market rate for simple jobs and quotes that changed after the fact. Project completion is deeply problematic: multiple reviews describe work that was left incomplete, made things worse, or required costly callbacks that were not honored, including a $9,000 septic install that failed within months and a tankless water heater replacement that may have been unnecessary. Experience scores below average due to several documented cases of misdiagnosis, failed repairs, and work that had to be redone by competitors — though a handful of reviews do praise specific technicians for skilled troubleshooting. Read less