Maddox Residential and Commercial Services

Maddox demonstrates solid professionalism with timely service, courteous technicians, and responsive communication across all four reviews. However, pricing emerges as a critical weakness, with three reviews explicitly documenting excessive markups (250-300% above retail), overbilling for hours worked, and quotes significantly higher than competitors. Project completion is adequately addressed in ... Read more

Maddox demonstrates solid professionalism with timely service, courteous technicians, and responsive communication across all four reviews. However, pricing emerges as a critical weakness, with three reviews explicitly documenting excessive markups (250-300% above retail), overbilling for hours worked, and quotes significantly higher than competitors. Project completion is adequately addressed in positive reviews, though limited mention count reduces confidence. Technical skill appears competent but is overshadowed by pricing concerns that dominate negative feedback. The stark contrast between 5-star and 1-star reviews reflects a company strong on service delivery but problematic on cost transparency and fairness. Read less