Carroll Plumbing

Carroll Plumbing receives overwhelmingly positive feedback across all four dimensions, with professionalism being the most frequently cited strength — reviewers consistently praise punctuality, friendliness, clear communication, and respectful behavior in the home. Project completion scores are strong, with numerous accounts of same-day or next-day service, jobs finished as promised, and follow-... Read more

Carroll Plumbing receives overwhelmingly positive feedback across all four dimensions, with professionalism being the most frequently cited strength — reviewers consistently praise punctuality, friendliness, clear communication, and respectful behavior in the home. Project completion scores are strong, with numerous accounts of same-day or next-day service, jobs finished as promised, and follow-through on callbacks and emergency situations. Pricing is generally viewed as fair and competitive, with multiple reviewers explicitly noting Carroll beat other quotes; however, two negative reviews raised concerns about pricing transparency and labor billing practices, which temper the score modestly. Experience and workmanship are well-documented, with specific technical praise for diagnosing complex issues, going above and beyond on repairs, and educating customers — though one 1-star review alleged overcharging for angle stop work and another from 2010 is a vague complaint with no detail. The overall picture is of a highly reliable, customer-focused plumbing company with a strong track record across many years. Read less