Bannister Plumbing

Bannister Plumbing and Air receives overwhelmingly positive marks for professionalism, with dozens of reviewers explicitly praising punctuality, courtesy, communication, and respectful conduct such as wearing shoe covers and cleaning up after work. Project completion scores are strong, with most reviewers confirming their issues were resolved, though one notable negative review describes an AC tec... Read more

Bannister Plumbing and Air receives overwhelmingly positive marks for professionalism, with dozens of reviewers explicitly praising punctuality, courtesy, communication, and respectful conduct such as wearing shoe covers and cleaning up after work. Project completion scores are strong, with most reviewers confirming their issues were resolved, though one notable negative review describes an AC technician failing to diagnose the root cause and a plumber offering only expensive options without attempting basic remedies. Experience is generally well-regarded, with many reviewers citing knowledgeable technicians who explained problems and solutions clearly, but tempered by the 1-star review describing inadequate diagnostics. Pricing is the weakest dimension and the most polarizing: while some reviewers explicitly praise transparent and honest pricing, two reviews directly call out excessive charges — one citing a $4,800 water heater installation for a unit available for $1,400 online, and another warning simply to 'be ready to pay A LOT' — pulling this score down significantly. The WW Score reflects a company with strong service delivery fundamentals but a meaningful and recurring concern around pricing fairness. Read less