Artesian Plumbing

Artesian Plumbing has a strong base of satisfied customers who consistently praise their responsiveness, friendliness, and ability to solve problems that other plumbers could not. Pricing is frequently cited as a positive, with multiple reviewers noting significantly lower costs compared to competitors. However, the score is meaningfully dragged down by a recurring and serious pattern of punctuali... Read more

Artesian Plumbing has a strong base of satisfied customers who consistently praise their responsiveness, friendliness, and ability to solve problems that other plumbers could not. Pricing is frequently cited as a positive, with multiple reviewers noting significantly lower costs compared to competitors. However, the score is meaningfully dragged down by a recurring and serious pattern of punctuality and scheduling failures — including multiple no-call/no-shows, failure to return calls, and delayed responses — which appear across different time periods and cannot be dismissed as isolated incidents. A small number of serious negative reviews also raise concerns about workmanship quality, billing transparency, and one particularly detailed allegation of unauthorized tampering with a water heater and misrepresentation to a warranty company. These negatives are significant enough to prevent a high score despite the volume of positive feedback. Read less