Overview of Company Customer Sentiment Analysis in May
The overwhelming majority of reviews paint a deeply negative picture of this contractor across all four dimensions. Four out of five reviews describe serious failures including taking payment upfront and abandoning work, dangerous construction (sharp handrails, unsupported structures), extremely poor workmanship (cracked grout, misaligned molding, improperly hung doors), and a complete lack of fol... Read more
The overwhelming majority of reviews paint a deeply negative picture of this contractor across all four dimensions. Four out of five reviews describe serious failures including taking payment upfront and abandoning work, dangerous construction (sharp handrails, unsupported structures), extremely poor workmanship (cracked grout, misaligned molding, improperly hung doors), and a complete lack of follow-through on commitments. The single positive review (5-star, 2016) describes a favorable experience with storm damage repair, but it stands alone against four detailed, specific negative accounts. Pricing concerns center on upfront payment demands followed by non-delivery, and the one reviewer who found the quote reasonable ultimately received work far below acceptable standards. Project completion is the most critically damaged dimension, with multiple reviewers explicitly describing unfinished work, missed timelines, and money taken without services rendered. Read less