Randy’s Plumbing & Heating

This contractor has a deeply mixed record. Several older reviews praise punctuality, courteous behavior, and professional communication, but the most recent review (October 2024) describes a serious failure: the contractor did not answer the phone and left the customer's system non-functional after a service visit. A 2013 review also documents a no-show with no call, which is a significant profess... Read more

This contractor has a deeply mixed record. Several older reviews praise punctuality, courteous behavior, and professional communication, but the most recent review (October 2024) describes a serious failure: the contractor did not answer the phone and left the customer's system non-functional after a service visit. A 2013 review also documents a no-show with no call, which is a significant professionalism failure. The positive reviews are largely older (2008–2020), and the pattern of responsiveness and follow-through issues is concerning. Experience scores are moderate — when work was completed, customers reported competent diagnosis and problem-solving, but the no-show and unresolved service call undermine confidence in consistent delivery. Read less