Sutton Remodeling

This single review describes a severely problematic contractor engagement with Sutton Remodeling. The contractor demonstrated poor professionalism (no formal quote, lack of communication, absence during critical delivery), extremely unfair pricing practices (charging for personal expenses like house payment and truck repair mixed into project costs, requesting excessive cash payments without itemi... Read more

This single review describes a severely problematic contractor engagement with Sutton Remodeling. The contractor demonstrated poor professionalism (no formal quote, lack of communication, absence during critical delivery), extremely unfair pricing practices (charging for personal expenses like house payment and truck repair mixed into project costs, requesting excessive cash payments without itemization), failure to complete the project (abandoned work mid-installation), and questionable technical competence (improper pool base materials, oversized retaining wall, poor workmanship). The customer ultimately terminated the relationship after paying $3,700 with no completed work. However, a WW Score cannot be reliably calculated from a single review. Read less