Mr Bill’s Rent-A-Rooter & Plumbing

This contractor's reviews paint a deeply concerning picture across nearly every dimension. Professionalism is the most heavily documented dimension and is catastrophically low — reviews describe threatening behavior toward a customer's pet, refusal to follow basic safety protocols, failure to communicate scheduling updates across multiple days, and bleeding on a customer's property while refusin... Read more

This contractor's reviews paint a deeply concerning picture across nearly every dimension. Professionalism is the most heavily documented dimension and is catastrophically low — reviews describe threatening behavior toward a customer's pet, refusal to follow basic safety protocols, failure to communicate scheduling updates across multiple days, and bleeding on a customer's property while refusing to acknowledge the situation. Project completion is also poor, with multiple reviews describing abandoned or incomplete work, a cashed check for unfinished service, and repeated no-shows. Experience scores slightly higher due to two positive reviews praising skill and successful clog resolution, but even those are tempered by a reviewer noting the plumber ignored reported pipe cracks. Pricing receives a very low score due to one explicit account of a check being deposited despite no work being completed, which constitutes a serious breach of fair dealing. Read less