Affordable Rooter

Affordable Rooter has a strong base of loyal, satisfied customers who consistently praise friendliness, promptness, and technical competence across many reviews spanning nearly a decade. However, a meaningful cluster of negative reviews — roughly 10 out of 50 usable reviews — raises serious concerns about pricing transparency, with multiple customers explicitly stating they felt overcharged, m... Read more

Affordable Rooter has a strong base of loyal, satisfied customers who consistently praise friendliness, promptness, and technical competence across many reviews spanning nearly a decade. However, a meaningful cluster of negative reviews — roughly 10 out of 50 usable reviews — raises serious concerns about pricing transparency, with multiple customers explicitly stating they felt overcharged, misquoted, or billed for unauthorized services. Project completion is also mixed: several reviews cite no-shows, missed appointments with no callback, work that failed city inspection and had to be redone, and at least one case where a sewer line was not properly cleared. Experience scores are pulled down by instances of misdiagnosis and incomplete work, though many other reviewers praise the technical skill of specific technicians. The pricing dimension is the weakest area, with the company's own name 'Affordable Rooter' repeatedly cited ironically by dissatisfied customers who felt the pricing was anything but affordable. Read less