Trademark Home Services

Trademark Home Services demonstrates strong professionalism and technical expertise, with consistent praise for technicians (particularly Eric, Jason, and Alex) who are courteous, knowledgeable, and punctual. However, the company is significantly hampered by serious customer service failures, particularly regarding phone responsiveness, follow-up, and management communication. Pricing is generally... Read more

Trademark Home Services demonstrates strong professionalism and technical expertise, with consistent praise for technicians (particularly Eric, Jason, and Alex) who are courteous, knowledgeable, and punctual. However, the company is significantly hampered by serious customer service failures, particularly regarding phone responsiveness, follow-up, and management communication. Pricing is generally competitive but concerns exist around hidden charges, processing fees, and inconsistent quoting practices. Project completion is reliable for straightforward jobs but shows gaps in complex situations and callback fulfillment. The stark contrast between field technician quality and office management conduct creates an unreliable overall experience. Read less