Santhoff Plumbing

Santhoff Plumbing demonstrates strong professionalism with consistently courteous, responsive, and punctual service across 48 mentions. Technical expertise and problem-solving ability are well-documented across 32 mentions, with technicians praised for skill and thoroughness. Project completion is solid with 35 mentions showing jobs finished properly and on time. However, pricing emerges as a sign... Read more

Santhoff Plumbing demonstrates strong professionalism with consistently courteous, responsive, and punctual service across 48 mentions. Technical expertise and problem-solving ability are well-documented across 32 mentions, with technicians praised for skill and thoroughness. Project completion is solid with 35 mentions showing jobs finished properly and on time. However, pricing emerges as a significant weakness with 15 explicit mentions of customer dissatisfaction regarding high charges, hidden fees, diagnostic markups, and perceived lack of warranty backing. Multiple reviews cite shock at final bills ($548 for 20 minutes, $864 total, $605 for drain clearing) and complaints about bait-and-switch pricing tactics. Recent reviews (past 12 months) are predominantly positive, but older reviews reveal persistent pricing concerns dating back years. Read less