John Moore Services

John Moore Services receives an extremely low WW Score of 18.2, driven almost entirely by catastrophic pricing practices. The company is overwhelmingly criticized for charging 3-10x market rates for identical services, with 89 reviews explicitly documenting egregious overpricing across all service categories (HVAC, plumbing, electrical, generators). While technicians are occasionally described as ... Read more

John Moore Services receives an extremely low WW Score of 18.2, driven almost entirely by catastrophic pricing practices. The company is overwhelmingly criticized for charging 3-10x market rates for identical services, with 89 reviews explicitly documenting egregious overpricing across all service categories (HVAC, plumbing, electrical, generators). While technicians are occasionally described as polite and knowledgeable (35/100 on experience), this is completely overshadowed by systematic upselling, misleading quotes, and deceptive sales tactics. Project completion is severely compromised by abandoned work, missed appointments, and failure to honor commitments. Professionalism scores reflect poor communication, unresponsiveness, and disregard for customer time. The company's business model appears designed to exploit customer ignorance and fear through high-pressure sales. Read less