Service First AC Repair & Plumbing

Service First demonstrates strong professionalism and technical expertise, with many reviews praising technician knowledge, friendliness, and responsiveness—particularly for emergency calls. However, the company is significantly hampered by serious pricing concerns, with multiple customers reporting markedly inflated charges, hidden fees, and refusal to provide itemized quotes. Project completio... Read more

Service First demonstrates strong professionalism and technical expertise, with many reviews praising technician knowledge, friendliness, and responsiveness—particularly for emergency calls. However, the company is significantly hampered by serious pricing concerns, with multiple customers reporting markedly inflated charges, hidden fees, and refusal to provide itemized quotes. Project completion issues are evident, including incomplete warranty coverage, unfinished paperwork, installation defects, and failure to honor callbacks. While individual technicians (Rolando, Joseph, Marco, Dennis) receive consistent praise, systemic problems with follow-through, post-installation support, and cost transparency substantially reduce overall trustworthiness. Read less