Metro Plumbing & Sewer Service

Metro Plumbing and Sewer Service receives strong praise across most dimensions, with many reviewers highlighting Tony's responsiveness, professionalism, and honest pricing. However, two significant negative reviews meaningfully drag down the scores: one details a $250 charge for a 20-minute job with a sub-$50 part on a senior citizen, raising serious pricing concerns; another describes a failed re... Read more

Metro Plumbing and Sewer Service receives strong praise across most dimensions, with many reviewers highlighting Tony's responsiveness, professionalism, and honest pricing. However, two significant negative reviews meaningfully drag down the scores: one details a $250 charge for a 20-minute job with a sub-$50 part on a senior citizen, raising serious pricing concerns; another describes a failed repair, poor warranty follow-through, and unresponsiveness until a stop-payment threat was made, which directly impacts both project completion and professionalism scores. The majority of positive reviews are older (2016–2019), with only two reviews from 2021 onward, meaning recent performance data is limited. The business shows a pattern of genuine, specific praise from repeat customers, which adds credibility, but the negative experiences cannot be dismissed. Read less