Fidelis Plumbing

This review set contains two fundamentally incompatible businesses: Quest Plumbing (reviews 1-40) and Fidelis Plumbing/Elite Systems (reviews 41-125). Quest Plumbing demonstrates consistent excellence across all dimensions with 40 uniformly positive reviews. Fidelis Plumbing exhibits severe operational and ethical failures, with 75+ negative reviews documenting deceptive marketing (fake parcel pos... Read more

This review set contains two fundamentally incompatible businesses: Quest Plumbing (reviews 1-40) and Fidelis Plumbing/Elite Systems (reviews 41-125). Quest Plumbing demonstrates consistent excellence across all dimensions with 40 uniformly positive reviews. Fidelis Plumbing exhibits severe operational and ethical failures, with 75+ negative reviews documenting deceptive marketing (fake parcel postcards), broken promises, hidden fees, poor installation quality, unresponsive customer service, and aggressive sales tactics. A meaningful WW Score cannot be calculated because these are distinct entities with opposite performance profiles. Treating them as a single contractor would produce a meaningless average that obscures critical differences in trustworthiness and service quality. Read less