A&W Irrigation Service

A&W Irrigation presents a deeply mixed picture across all four dimensions. Professionalism is significantly dragged down by two serious incidents: a technician entering a property without permission and then dismissing the customer, and a repeated failure to deliver promised quotes and follow-ups across multiple reviews. Project completion is similarly troubled — one review describes a technicia... Read more

A&W Irrigation presents a deeply mixed picture across all four dimensions. Professionalism is significantly dragged down by two serious incidents: a technician entering a property without permission and then dismissing the customer, and a repeated failure to deliver promised quotes and follow-ups across multiple reviews. Project completion is similarly troubled — one review describes a technician damaging additional zones, taking a customer's part, and never returning it despite two explicit requests, while another review documents a landscaping quote that was promised twice and never delivered. On the positive side, two reviews from mid-2023 and mid-2024 describe prompt communication, attentive service, and solid technical work, and one reviewer noted good pricing on their sprinkler job. Experience scores reflect this split: one technician was praised as highly knowledgeable, while another demonstrably lacked the diagnostic skills and tools to handle a basic zone fault. Read less