Rushmore Plumbing

Rushmore Plumbing shows significant inconsistency across reviews, with stark contrasts between highly satisfied and deeply dissatisfied customers. Professionalism scores moderately due to mixed reports: some praise responsiveness and courtesy, while others cite poor communication and incomplete cleanup. Pricing is a major weakness, with one detailed review documenting substantial undisclosed upcha... Read more

Rushmore Plumbing shows significant inconsistency across reviews, with stark contrasts between highly satisfied and deeply dissatisfied customers. Professionalism scores moderately due to mixed reports: some praise responsiveness and courtesy, while others cite poor communication and incomplete cleanup. Pricing is a major weakness, with one detailed review documenting substantial undisclosed upcharges ($2,100 on a $5,700 bid) and lack of transparent scope documentation. Project completion is severely hampered by incomplete work, unresolved issues, and delayed callbacks on major jobs. Experience shows moderate technical capability but critical failures in planning (undetected underground rock, untested pressure systems, water line placement errors). The company appears to perform better on smaller, routine jobs but struggles significantly with complex projects. Read less