Quarter Moon Plumbing AC & Heating

Quarter Moon Plumbing has a large and long review history showing genuinely strong performance in many individual interactions — technicians are frequently described as courteous, punctual, knowledgeable, and professional. However, a meaningful and recurring pattern of serious complaints significantly tempers the scores across all dimensions: billing disputes (charging for drive time, misquotes,... Read more

Quarter Moon Plumbing has a large and long review history showing genuinely strong performance in many individual interactions — technicians are frequently described as courteous, punctual, knowledgeable, and professional. However, a meaningful and recurring pattern of serious complaints significantly tempers the scores across all dimensions: billing disputes (charging for drive time, misquotes, charging for quotes without disclosure), incomplete or failed repairs requiring callbacks or third-party fixes, and in several cases outright negligence (water left running for 13 days, toilet wax rings improperly seated, warranty disputes). Pricing is the weakest dimension, with numerous reviewers citing unexpected charges, hourly billing that felt exploitative, and quotes that ballooned well beyond estimates. Project completion also suffers from documented cases of abandoned work, no-shows, and jobs that required correction by other companies. The score reflects a company with genuine capability and many satisfied customers, but with systemic operational and accountability issues that create real risk for consumers. Read less