Ott Plumbing

Ott Plumbing earns strong marks across most dimensions, with the majority of reviewers praising professionalism, courteous staff, and fair pricing. Responsiveness and same-day service are frequently highlighted positives. However, project completion is meaningfully dragged down by several credible negative reviews: one customer paid over $730 across two visits and never had their drain unclogged, ... Read more

Ott Plumbing earns strong marks across most dimensions, with the majority of reviewers praising professionalism, courteous staff, and fair pricing. Responsiveness and same-day service are frequently highlighted positives. However, project completion is meaningfully dragged down by several credible negative reviews: one customer paid over $730 across two visits and never had their drain unclogged, another described shoddy workmanship with a leaking sink that required a third party to fix, and a third reported being charged again for a callback to finish incomplete work. A separate high-cost foundation repair review raised concerns about inexperience and incomplete job handoff. These are not minor complaints — they represent genuine failures in follow-through that prevent a higher score in this critical dimension. Read less