New Braunfels Plumbing & Drain

Fast Flow Plumbing demonstrates strong professionalism and responsiveness across the majority of reviews, with technicians frequently praised for being courteous, communicative, and prompt — including emergency and after-hours situations. Project completion scores well overall, with most jobs described as finished quickly and thoroughly, though two notable reviews describe poor workmanship (a bo... Read more

Fast Flow Plumbing demonstrates strong professionalism and responsiveness across the majority of reviews, with technicians frequently praised for being courteous, communicative, and prompt — including emergency and after-hours situations. Project completion scores well overall, with most jobs described as finished quickly and thoroughly, though two notable reviews describe poor workmanship (a botched fixture replacement) and one describes management failing to follow up on a promised callback. The most significant drag on the WW Score is pricing, which is the most contested dimension: four separate reviews explicitly describe being charged 2x–4x competitor rates, an inability to get itemized breakdowns due to the flat-rate system, and management refusing to address overcharging complaints — these are serious and specific concerns that substantially lower the pricing score. Experience is generally positive but is tempered by the fixture 'Frankenstein' repair incident and one case where a tech poorly explained pricing options. Read less