Medina Best Plumbing

Medina Best Plumbing shows a genuinely mixed track record across all four dimensions. On the positive side, many reviewers praised Eloy and his team for being polite, prompt, communicative, and willing to go above and beyond — including explaining work in detail, showing up on Sundays, and completing jobs under time pressure. However, serious negative reviews drag scores down significantly: one ... Read more

Medina Best Plumbing shows a genuinely mixed track record across all four dimensions. On the positive side, many reviewers praised Eloy and his team for being polite, prompt, communicative, and willing to go above and beyond — including explaining work in detail, showing up on Sundays, and completing jobs under time pressure. However, serious negative reviews drag scores down significantly: one reviewer documented hot/cold connections being reversed, a leak left unresolved, and no receipt provided; another described a misdiagnosed emergency that left water gushing for hours; a third detailed a months-long project abandonment with substandard tile work, price gouging attempts, and an unmet warranty. Pricing is generally seen as fair or reasonable by satisfied customers, but one reviewer explicitly called out a $600 add-on as price gouging and another noted a job was left incomplete. Project completion is the most damaged dimension, with multiple reviews citing no-shows, unreturned calls, unfinished work, and failure to honor commitments — a critical concern for any contractor. The review base spans 2009–2021, with the most recent reviews being more positive, but the volume of detailed negative experiences prevents a high score. Read less