Kerrville Plumbing Plus

Kerrville Plumbing demonstrates strong technical expertise and professionalism in workmanship, with multiple reviews praising knowledgeable staff and quality work. However, the company is severely hampered by persistent pricing concerns across nearly two-thirds of reviews, with customers reporting excessive markups on parts (cartridge $97 vs. $12.95 retail), inflated service charges ($650 for 40 m... Read more

Kerrville Plumbing demonstrates strong technical expertise and professionalism in workmanship, with multiple reviews praising knowledgeable staff and quality work. However, the company is severely hampered by persistent pricing concerns across nearly two-thirds of reviews, with customers reporting excessive markups on parts (cartridge $97 vs. $12.95 retail), inflated service charges ($650 for 40 minutes of camera work), and billing practices that lack transparency. Project completion shows mixed results, with some jobs requiring multiple visits and delayed follow-up, though complex problems are eventually resolved. The stark divide between older positive reviews (2012-2019) and recent negative reviews (2020-2023) suggests either a decline in service standards or a shift in business practices. Read less