J.C. Enriquez and Son Plumbing

JC Enriquez & Son Plumbing demonstrates severe deficiencies across all measured dimensions. Pricing is the most critical failure point, with 18 reviews documenting systematic overcharging, hidden fees, price gouging of elderly customers, and bait-and-switch tactics (quotes ranging from $89 to $268 for service calls; water heater installations quoted at $3,200 vs. $1,200 elsewhere; routine work inf... Read more

JC Enriquez & Son Plumbing demonstrates severe deficiencies across all measured dimensions. Pricing is the most critical failure point, with 18 reviews documenting systematic overcharging, hidden fees, price gouging of elderly customers, and bait-and-switch tactics (quotes ranging from $89 to $268 for service calls; water heater installations quoted at $3,200 vs. $1,200 elsewhere; routine work inflated to $12,600+). Professionalism is severely compromised by no-shows, non-responsiveness to callbacks, rude owner behavior, false claims of completed work, and refusal to honor warranties. Project completion shows incomplete work, abandoned jobs, and failure to deliver promised results. Only one positive review (5-star, 2016) acknowledges decent workmanship and warranty honoring, but this is overwhelmed by 20 consistently negative reviews spanning 2016–2024, with most concentrated in 2021–2024. Read less